Can I log in to lukpub using my mobile phone number instead of a username?
Yes. lukpub accepts either your registered mobile number or your chosen username in the login field. Most Pakistani players find it easier to use their mobile number since it is the same number tied to their JazzCash or EasyPaisa account. Both methods provide identical access to the full platform.
Is the lukpub login page safe to use on public Wi-Fi in Pakistan?
The lukpub login page operates over HTTPS with 256-bit SSL encryption, which means your credentials are encrypted before they leave your device. However, as a general best practice, we recommend avoiding logging in on unsecured public Wi-Fi networks in shopping centres or cafes. Using your mobile data connection from Jazz, Zong, or Ufone is a safer option when you are away from home.
How do I reset my lukpub password if I have forgotten it?
Click the "Forgot password?" link on the lukpub login page. Enter the mobile number you registered with and you will receive a password reset SMS within 60 seconds. Follow the instructions in the SMS to create a new password. If you no longer have access to your registered mobile number, contact lukpub's 24/7 live chat support to initiate a manual account recovery process.
Does lukpub require identity verification before I can log in?
No — you can log in and access most platform features as soon as your account is created. Full identity verification (KYC) is only required before your first withdrawal request. This follows standard responsible gaming practice and is required under the platform's international gaming license. KYC typically involves submitting a copy of your CNIC and
a recent utility bill or bank statement. The review process takes between one and four hours during Pakistan Standard Time business hours.
Why is my lukpub account showing as locked after I tried to log in?
Accounts are automatically locked for 30 minutes after five consecutive failed login attempts. This is a security measure to prevent unauthorised access attempts. The lock lifts automatically — no support contact is needed. If you are unsure of your password, use the "Forgot password?" link to reset it before attempting to log in again.
Can I stay logged in to lukpub between sessions?
Yes. The "Keep me signed in" option on the lukpub login page maintains your session across browser restarts on the same device. However, sessions will still expire after an extended period of inactivity as a responsible gaming and security measure. We recommend only using this option on your personal device — never on a shared or public computer.
Is there a minimum age requirement to create a lukpub account and log in?
Yes. lukpub is strictly for players aged 21 and above. Age verification is completed during the registration process and confirmed again at the first withdrawal. If our verification team determines that an account was created by a person under 21, the account will be permanently suspended and any deposits returned minus any bonuses claimed. Please do not attempt to register if you are under 21.
What should I do if the lukpub login page is not accessible on my network?
Some Pakistani ISPs and mobile operators apply periodic content filtering that may affect access. If you are unable to reach the lukpub login page on Jazz, Zong, Ufone, or Telenor data, try switching to a Wi-Fi connection first. If access remains unavailable, contact lukpub's 24/7 live chat support for guidance on alternative access methods currently available in your region.
